Impactful Retail Training

Retail Training Services utilizes the latest technology and proven content in order to ensure that your team members are engaged and focused on learning.

Our Trainers and Content Developers have produced impactful retail sales training and management training programs for fortune 500 companies and leading retailers… And the best part is that since every RTS employee has owned and or operated retail locations you know that the content make sense.

It is this experience with teaching adult learners that makes our online retail courses and retail seminars so effective and powerful. 

impactful retail training

Our Retail Courses Include:

  • Proven content written by retail experts
  • A focus on real issues and a mission to improve customer experience, employee engagement, sales revenue, gross margin and operational excellence.
  • Interactive learning activities that engage your team members by involving all of their senses.
  • Engaging presenters who have faced the same challenges and opportunities as you and your team members.
  • Activities that let learners practice their new skills and improve their decision making.
  • Helpful workbooks, job aids and tools that you and your team members can use after you have completed the training.
  • Quizzes and testing to ensure that learners understand the material
  • Proof of completion and Certificates of Accomplishment

“OUTSTANDING!!!  I came away from this with so many new ways to be a more positive more productive team leader.  Thank you so very much!”


Training The Way That Works Best For Your Business

Whether your business is big or small or local or national in scope RTS has a training program that will work for you. Our solutions include:

Online Retail Courses:     The RTS team has developed dozens of retail sales training, retail management and retail operations courses that are perfect for independent retailers and their employees.  All courses are available 24-hours a day so you can complete them based on the schedule that works best for you and since each course is only 20-30 minutes long you don’t have to worry about being away from your other responsibilities for long.  Retail E-Learning courses  can be purchased in our on-line retail training store and are served directly to your computer in your store or home or, if you have your own learning management system you can purchase a course license for your entire team.


Retail Seminars:     Many RTS customers take advantage of our team’s in-depth knowledge of the retail industry and have us facilitate detailed instructor-led programs for their teams.  Our interactive retail training seminars are presented by trained facilitators who have direct experience in operating retail stores.  Our clients have seen productivity increase by 5%, 10%, 20% or even more after engaging the RTS team to present half-day, full-day or multi-day programs in areas such as sales training, sales management, district management, time management, competing against the Internet, customer experience, handling difficult customers, train-the-trainer and more.

Custom Training Development:     While our “out-of-the box” retail training programs are perfect for many clients, other retailers need a custom solution.  Working with your Company’s leadership and internal trainers RTS will build a training solution that is designed specifically to meet your needs.  RTS will hand-over all custom content and source files to your team and can even help deliver the program.

intro to selling

Product Training Courseware:     Speed to market is more important than ever and a trained sales force can improve the sell-through of your products by 25% or more!  The good news is that the RTS team has not only operated retail locations, but has  developed and launched new products into the retail channel.  This means that RTS is uniquely suited to helping your team communicate your products’ features and benefits to your sales force.  Contact us today about building on-line product training courses for your new products!

Private-Label Training Portals:     For retailers with on-going training needs, let Retail Training Services build and host a learning portal where your employees can access retail sales training, management training and product training courseware directly.  We include robust tracking, monitoring and reporting tools so that you can track your employees’ progress and activity.  We will also upload your existing content and assist you with administering your training site.


Distributor And Retail Association Solutions:     Now distributors and wholesalers can provide additional value to their customers through offering retail training programs through a privately branded training portal. Free online retail training is a powerful way to differentiate your brand and create customer loyalty.  We provide the retail association training program so you can stay focused on helping your members.  Programs include the back-end solution, the content, and the administration. We handle it all – including keeping your costs to a minimum.


Contact us today for a free one-hour consultation so you can learn more about RTS and how we can help your company win!


We Support Retailers, Distributors and Wholesalers

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