Franchise Training Programs

As a franchisor you have a vested interest in ensuring the success of your franchisees.  High quality franchise training not only builds your financial results, but also builds your brand, improves relationships with your franchisees, and can improve consumer loyalty.  Retail Training Services has the experience and resources to help you build or augment an innovative and cost-effective franchise training program.

Our training consultants will work with your franchise stakeholders to clearly identify and define the knowledge, skills and abilities that each member of the franchise system will need to perform their job.  Then we will work with your team to develop and deliver the retail training courses needed for long-term success.

Retail Training for Franchisors

Often the difference between a productive franchisee and an unproductive one is your ability to build positive relationships and exert influence while holding them accountable to Company standards.  RTS can assist you with customized franchisor training programs including:

  • Building Productive Relationships with Franchisees
  • Field Manager’s Workshop
  • How to Conduct Effective Field Visits
  • Principals of Performance Management
  • Time Management Workshop


Training for Franchisees

Are you looking for new ways to create productivity and engagement at the franchisee level?  Retail Training Services conducts retail seminars that are designed to help franchisee owners, store managers, and sales representatives improve their retail sales, customer service, and profitability.  Our training services for franchisee training include e-learning programs, instructor-led training, and keynote speeches for franchisee events.  Training topics include:

  • Retail Selling Skills Workshop
  • Improving Attachment Rate Through Suggestive Selling
  • Customer Service Skills Training
  • Handling Difficult Customers
  • Recruiting, Hiring, and On-boarding Great Team Members
  • Time Management For Owners and Managers
  • Performance Management Workshop
  • Merchandising Standards and Visual Imaging Techniques


Keynote Speaking Engagements

Are you looking for an engaging speaker for your next annual meeting or sales rally?  Keynote speeches from Retail Training Services are a great way to inform your audience about industry trends or to give a brief overview of best practices to improve their retail results.


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10% Off

Any On-line Course

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