E-Learning for Retailers

E-learning is a highly effective tool for ensuring that a disbursed workforce has the retail training that they require in order to meet your company’s needs while maintaining a disciplined budget.  Depending on the requirements of the client, RTS can deliver e-learning for as little as $15 per student per year.  Retail E-learning can also be used as an adjunct to ongoing instructor-led programs or you can purchase our retail courses individually through our training store.



“Thank you for taking the time to speak with our team!  Your training programs have had a positive and lasting impact on our business!”


Retail E-Learning Courses:

At Retail Training Services, we want to become your training department.  You can purchase our retail courses individually through our on-line retail training store or, if you wish to purchase multiple retail course licenses, contact us for discount pricing. RTS even offers the ability to design custom retail training courses that are specific to your business needs!


Retail E-learning courses provide you with high quality retail training tools that you and your team members need to improve your skills and your potential for success in retail.  With new retail courses being added every month you will be able to train your team members on the following topics:

Selling Skills:

  • Preparing  for Success
  • Greeting and Rapport
  • Qualify Your Customer
  • Presenting and Motivating
  • Closing the Sale
  • Overcoming Objections
  • Follow Up and Referrals
  • Selling to Small Businesses
Retail Management:

  • Delegation and Efficient Practices
  • Planning and Priorities
  • Recruiting for Success
  • Interviewing and Selection
  • Hiring and On-Boarding
  • Coaching and Communicating
  • Motivating and Goal Setting
  • Counseling and Terminations
Customer Service:

  • Welcome to Retail
  • Crowning Customer Care
  • Dealing with Irate Customers


  • Merchandising Basics
  • Low Cost / No Cost Marketing
  • Leveraging the Web




“After launching the eLearning training that RTS developed for our Company we experienced an increase in sell-through of over 18 percent!”


About Retail E-learning:

RTS retail e-learning courses are designed to meet the Client’s training goals while trying to give the learner control over the pace and direction of their training experience.  Based on budget and planned training outcomes many e-learning modules will include:

  • The use of characters – either static or animated – to create engagement with the user
  • Downloadable job aids, reference materials, worksheets, etc. that allow the learner to practice and reinforce their skills
  • Interactive activities that get the learner using more of their senses
  • Branching scenarios that gives the learner control over their experience while practicing skills
  • Text and graphics that enhance the experience for students whose learning style is text-based
  • Video and animated segments that help visual learners get involved through fast-paced and exciting “you-tube” style learning
  • Voice-over for students who learn best through auditory methods
  • Quizzes and testing to measure and ensure learning has taken place
  • Surveys and email notifications to promote two-way learning and action planning

RTS has the ability to deliver retail training that can be hosted on virtually any learning management or content delivery system using standard formats such as SCORM 1.2, SCORM 2004, and AICC.  Modules can also be delivered on CD-ROM or web platforms.

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Contact us today for a free one-hour consultation so you can learn more about RTS and how we can help your company win!


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