Ask any retailer what their biggest concerns are and controlling payroll cost while boosting productivity is likely to be one of their key concerns. New minimum wage increases in many U.S. locations will make this even more of an issue in 2015. That is why as retail training consultants we are often surprised to […]
Retail Training Sometimes the best way to learn how to do something is to first learn what NOT to do. This tip applies to most things in life and it also applies to retail training using e-Learning. Tip One – Don’t Waste Your Time or Money At the top of our list for things […]
Should you invest in on-line retail training courses? If you want to improve productivity, increase sales, drive profits and enhance customer experience, then the answer is “Yes!” Commonly called e-learning, smart retailers of all sizes and styles are investing in on-line training. By the end of this article, you’ll see why so many people are […]
It seems that the retail environment is increasingly challenging every day. With retailers being squeezed by competition from the Internet, being challenged to defend their base of established customers and facing difficulties navigating new marketing programs it is becoming clear that the best way to differentiate their businesses is by providing a top quality customer […]
Here is a scenario: You are interviewing a potential employee and you want him/her to join your team. On top of the base salary, you may also try to get the potential new hire to say “yes” by offering them a commission on sales, an employee discount program, flexible hours, health insurance, 401k, recognition, contests […]