One of my most vivid memories is of working in one of my retail stores on Christmas Eve. We were closing at 6pm and, after 6 weeks of holiday stress, everyone was looking forward to going home and spending a much deserved day with our families. At 5:45 a customer walked in and one of […]
Have you ever encountered a person at a party or other social occasion and immediately made a decision about whether you wanted to engage them in a conversation based on the way they looked or the way they were acting? Did they catch your eye when you walked in the room or did they avoid […]
As leading provider of retail sales training our team is are often called upon to assist our clients with designing and implementing strategies that will not only increase their revenues, but also improve their bottom line. While there are many strategies that can drive this result, one of the best is to increase the sales […]
Get good at these activities and you will be able to close more sales and drive more revenue no matter how the economy is doing. Retail Sales Skill #1: Qualifying Quickly and Effectively Have you ever completed a presentation and closed the sale only to find that you spent the last ten minutes demonstrating a […]
Here are 10 quick activities that you can implement to increase sales in your retail store! 1. Give fast feedback – When you see someone doing something right (closing a sale, adding-on, solving problems) let them know you appreciate it immediately. If you see someone doing something wrong, let them know right away in a […]