Virtually every day our team of retail training experts delivers on-site training seminars and designs on-line retail courses that are focused on helping companies improve customer service, increase revenue, grow gross profit and reduce expenses. In our role as retail training consultants, we also help many companies build and develop their own proprietary employee programs. […]
We recently moved into a new home and my wife has had me busy working on her “Honey Do” list. This last weekend it was painting the family room. Now if there is one thing I truly hate it is painting. The taping…the ladders…the scaffolding…the drop cloths…the paint in my hair. Plus…the NFL playoffs were […]
Retailers have long relied on the old standby of on-the-job training to get their new team members up to speed on everything from product knowledge to retail selling skills to policies and procedures. They utilize this method of training because it is perceived as being cost effective – after all, there are no costs associated […]
Ask almost any retailer and they will agree that they have a need for training their team members on retail management skills, product knowledge, retail customer service, and retail selling skills. They know that employees who are well trained are more productive, make fewer mistakes, and have lower turnover. Budget and Resources are the Issue […]