Improve Your Retail Employee Incentive Programs

Many highly successful independent and chain retailers attribute much of their success to management incentive programs that produce higher compensation potential, stronger company loyalty and better financial results that benefit both the company and the employees.   There is no magic formula for creating an incentive program to fit every situation, but most operators agree […]

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5 Tricks for Having a Great Day in Retail

There is no doubt that retail is a challenging business.  From irate customers to late suppliers to tardy co-workers and competitive pressures we need to overcome plenty of obstacles we deal with plenty of challenges.  But there are actions we can take to help us to mentally and emotionally overcome these obstacles.  In fact, it […]

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Five Tools For Retaining Great Retail Team Members

Fair and Competitive Compensation is a Critical Part of Your Retention Program.  But is it Everything? Virtually everyone knows that compensation is important to both job seekers and employees.  It is usually the number one factor that prospective employees are concerned about.  Surprisingly though, for your current team members, compensation may not be the number […]

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Make retail selling fun:10 ways to keep your sales reps engaged on the floor

Selling the same products to the same customers within the same four walls can be mundane and boring. The same can be said about retail sales managers who see the same people each and every day.  Get your retail sales associates reenergized and excited about customer service and selling with these fun activities: 1.       Add-on […]

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Use Incentives to Reinforce Retail Training Priorities and Control Payroll

I was speaking with a retail owner a few days ago when they mentioned that they just can’t seem to get their team members excited about participating in any form of retail sales training or product certifications.  Interestingly enough the conversation had started with the retailer asking me for tips on getting his payroll under […]

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