Improve Your Retail Employee Incentive Programs

Many highly successful independent and chain retailers attribute much of their success to management incentive programs that produce higher compensation potential, stronger company loyalty and better financial results that benefit both the company and the employees.   There is no magic formula for creating an incentive program to fit every situation, but most operators agree […]

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Why Retailers Need to Train on Social Media

The Internet and social media have changed the way individuals, including your employees, communicate with each other and the rest of the world. Whether it is Facebook, YouTube, Vine, Instagram or any of any number of social media outlets, retail companies need to recognize that with today’s technology, what goes on in your business could […]

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How Not To Worry About Payroll And Retail Productivity

Ask any retailer what their biggest concerns are and controlling payroll cost while boosting productivity is likely to be one of their key concerns. New minimum wage increases in many U.S. locations will make this even more of an issue in 2015.   That is why as retail training consultants we are often surprised to […]

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Sales Training Principles For Your Retail Staff

  As a retail leader you oversee the activities of any number of sales or customer service associates. And of course you know that having properly trained and motivated retail team members will ensure your customers are receiving the best service possible. Of course that drives sales and profits, but it also has side benefits. […]

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A Baker’s Dozen of Retail Resolutions for the New Year

A new year is upon us and for many retailers it is a time for setting targets and making plans to achieve them. As retail operations and training consultants we are often asked for our opinion on how our clients can improve their results. Often, the simplest things make the biggest impact. So here is […]

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