Embracing customers instead of “fighting” Showrooming

The use of smartphones and other mobile devices by customers to find the best deal is a recurring theme in our meetings with clients and is one of the hottest industry news trends.  Related to this, our retail consulting firm has just been engaged by a leading retailer to develop a new sales training curriculum.  […]

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30 Cases of Windex Please: Retail Consulting Case Study

For retailers – or any business for that matter – cash flow is a key metric.  Having free cash at the end of the month is often the difference between keeping the doors open or closing for good.  Additionally, having free cash on hand gives you the ability to quickly react to market trends by […]

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Improving Retail Skills Through On-Line Training: Case Study

As part of our retail operations practice we frequently are focused on helping our clients by getting our retail training consultants working alongside of the client’s training and development team.  The following is an example of how we were able to assist a retailer to maintain growth, reduce expense, and improve profits through implementing an […]

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Is Your Store Manager Costing You Money?

What would your reaction be if I asked you to invest your hard earned money in a $500,000, $750,000 or even $1,000,000 business with great growth potential and a base of loyal customers?  It would probably be favorable, wouldn’t it?  But what would your reaction be if I told you that the person in charge […]

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Improve Retail Employee Training Using Customizable Outsourced Programs

Ask almost any retailer and they will agree that they have a need for training their team members on retail management skills, product knowledge, retail customer service, and retail selling skills.  They know that employees who are well trained are more productive, make fewer mistakes, and have lower turnover.  Budget and Resources are the Issue […]

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