When Its Time For an Employee Counseling Session

As a leading retail training consultant, I firmly believe that most employees want to be successful and to do a great job for their employers.  They would not go through all of the effort of applying for a job, sitting through an interview, completing the hire paperwork and then sitting through their initial retail training […]

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Retail Management: When, Why and How to Hold a Meeting with Your Team

Whether it is to discuss a new promotion, train on new products, to review new operations practices or to pump-up the team for a big selling day, often the best way to get retail employees on the same page is by holding a store meeting.    Now we have all been in bad meetings that […]

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Retail training is not a cost, it is an investment

Whether it is in good times or tough times, one of the things that we hear in our retail training practice is that training – despite being a desirable activity – is an additional expense that is not always affordable.  Yet studies conducted by reputable universities like Cornell show that investing in training has big […]

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Cash Flow is the Lifeblood of Every Retailer

Having enough cash on hand to keep the doors open, fund payroll and buy inventory.  In our retail consulting practice we have found that maintaining free cash flow is the number one thing that keeps retail owners and operations executives awake at night. We have found that when many retailers get into a cash crunch […]

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How is Success Defined in Your Retail Company?

Through our retail sales training programs and consulting practice our firm helps dozens of retailers improve their results every year.  Many times they contact us about presenting to a group of their leaders about how they can improve the sales management practices in their retail stores. As part of our preparation for these events we […]

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