Many highly successful independent and chain retailers attribute much of their success to management incentive programs that produce higher compensation potential, stronger company loyalty and better financial results that benefit both the company and the employees. There is no magic formula for creating an incentive program to fit every situation, but most operators agree […]
Running a retail store involves overseeing the selling activities of your sales staff. When you have properly trained and motivated sales associates, you ensure your customers are receiving the best product and service information possible – and that leads t bigger and better results In addition, highly trained sales associates make your job as a […]
As a leading retail training consultant, I firmly believe that most employees want to be successful and to do a great job for their employers. They would not go through all of the effort of applying for a job, sitting through an interview, completing the hire paperwork and then sitting through their initial retail training […]
Most retail owners and leaders were born in the 50’s, 60’s or 70’s making them part of the “Baby Boom” or “Gen X” generations. These people grew up in a time when the economy allowed them to be upwardly mobile and well educated. Boomers and GenX’ers also tend to be highly loyal employees who will […]
As part of our role as retail training consultants our team often will spend time in the field with a retail client’s store managers and regional leaders. We do this so that we can ensure our custom retail training programs are addressing real-world situations and client needs, but it also allows us to solve some […]