Making the Case for Retail Sales Training: A Tale of Two Sales Experiences

We recently purchased a new home and as a result my wife and I were in the market for a new sofa.  Now having the two of us going furniture shopping is usually a real test of wills.  I like a couch with a firm back so I can work while watching the tube and […]

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Improving Retail Skills Through On-Line Training: Case Study

As part of our retail operations practice we frequently are focused on helping our clients by getting our retail training consultants working alongside of the client’s training and development team.  The following is an example of how we were able to assist a retailer to maintain growth, reduce expense, and improve profits through implementing an […]

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Gaining a competitive edge in specialty retail

I hear it almost every day…”Wal-Mart is killing my business.”  But the truth is that specialty retailers – whether large or small – can complete and can compete effectively.  The key is differentiating your business so that you do not compete on price alone. The best place to do this is by providing a quality […]

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