As a retail leader you oversee the activities of any number of sales or customer service associates. And of course you know that having properly trained and motivated retail team members will ensure your customers are receiving the best service possible. Of course that drives sales and profits, but it also has side benefits. […]
A new year is upon us and for many retailers it is a time for setting targets and making plans to achieve them. As retail operations and training consultants we are often asked for our opinion on how our clients can improve their results. Often, the simplest things make the biggest impact. So here is […]
We call the holiday selling season the Golden Quarter. And you can make the most of it by implementing these Holiday retail selling tips. 13 Ways to Increase Holiday Sales for Retailers 1) Attempt to add-on to every sale. Pick one or two high margin items that are fun and unique and suggest […]
Should you invest in on-line retail training courses? If you want to improve productivity, increase sales, drive profits and enhance customer experience, then the answer is “Yes!” Commonly called e-learning, smart retailers of all sizes and styles are investing in on-line training. By the end of this article, you’ll see why so many people are […]
As a retail leader you oversee the activities of any number of sales or customer service associates. And of course you know that having properly trained and motivated retail team members will ensure your customers are receiving the best service possible. Of course that drives sales and profits, but it also has side benefits. A […]